Our agency provides child welfare services in Brantford, Brant, New Credit, Haldimand and Norfolk. All children, youth and families are valued.

Our Vision

Children and youth are safe and thriving in their families.

Our Mission

Ensuring the well-being and safety of children and youth is our purpose, passion and focus. Together with our communities, we support, work with and advocate for children, youth and families to achieve their goals and realize their potential.

Our Values

Each one of us is responsible for our words, our actions and reactions, for listening and learning and for giving our very best towards achieving our shared vision of ‘children and youth are safe and thriving in their families’.

We bring humanity, kindness and caring to our interactions with the children, youth and families we serve and the staff and partners we work with, and we are respectful of their histories and the diverse experiences that have shaped them.

At the heart of how we work is a commitment to continuously learn from children, youth, families, communities and one another and to value innovative ways of thinking, planning and acting that improve outcomes for the children, youth and families we serve.


In all that we do, we are ethical and do the right thing, striving to demonstrate reliability, transparency and commitment, and earn the trust and respect of the people we serve and work with.

Teamwork & Collaboration
We are more effective when we communicate, collaborate and work with one another, those we serve and with our community partners in ways that are meaningful, purposeful, transparent and inclusive.


Media Release
Media ReleaseOctober 18, 2023Brant, Haldimand & Norfolk Counties - Labour Agreement — For Immediate Release Child and Family Services of Grand Erie (CFSGE) has been negotiating a collective agreement with CUPE Local 7070, which represents all of the Agency’s unionized staff, since September … Media Release Read More » [...]Read more...
2022 CFSGE Season of Sharing
2022 CFSGE Season of SharingNovember 1, 2022Brantford & Townsend – The holiday season is traditionally a time for positive reflection, gratitude, and giving. It can also be a stressful time of year. Each act of kindness can help ease burdens carried and bring simple joy to … 2022 CFSGE Season of Sharing Read More » [...]Read more...