For Parents & Caregivers

If you are having difficulty caring for your children, help is available through Child and Family Services of Grand Erie and other community agencies. It is the job of Child and Family Services to ensure the safety of children and youth by providing support services to families. We will work with you to help you identify your strengths, deal with the challenges and connect you with services in your community.

If you are worried about your child(ren) or another child(ren)/youth in your community, please contact us:

(519) 753-8681 or toll free 1-888-753-8681

Parents & Caregivers

Call 211 or access the Helpline Centre website for information and referral to community and social services in Ontario. Ontario 211 | Community and Social Services Help Line (

Useful Links and Guidelines:

Family Group Decision Making (FGDM) Services

Family Group Decision Making (FGDM), also known as Family Group Conferencing, is a program that offers alternative problem resolution for families who are involved with child protection services.

The main goal of FGDM is to give an extended family group (i.e., nuclear family, extended family, friends, and community) a leadership role, in partnership with child protection services, in the decision-making process to ensure the safety and well-being of their children.

FGDM is a conferencing method that promotes the best interest of the young people involved and allows for everyone to come together with these same interests, to seek solutions and develop plans to move forward.

Child and Family Services of Grand Erie offers FGDM to all those with whom we work.  CFS GE utilizes FGDM to assist in:

  • Bringing the voice of the child and the family to the forefront,
  • Developing safety plans for young people and families,
  • Returning young people to the care of family or extended communit,
  • Integrating identity and cultually appropriate supports into planning, and
  • Creating alternatives to moving through a court process.

For those interested in learning more about FGDM or who wish to utilize FGDM related to their own work with the Society, please speak directly with your assigned worker. Your worker will be able to share more information about FGDM and also make a referral to the program if you wish to proceed.

FGDM Workshop Presentations