Client Rights & Service Manuals

Know Your Rights

The Ministry of Children, Community and Social Services (MCCSS) has provided a new online resource re: Children and Young Persons’ Rights. The Rights Resource is intended to support children and youth in understanding their rights in child-friendly language and direct them to someone they can talk to if they have questions. It also acts as a resource for parents, caregivers and staff to support and understand the rights of children and young persons.

To access the resource, follow this link:

The Ontario Ombudsman also has materials available to help you understand your rights and the services offered by their office.  Go to:

Other resources:

Legal Support for Non-English Speaking Families

As our community becomes more and more diverse, the need for service in a different language increases. Non-English-speaking families can seek legal counsel who offer services in the language they speak and understand as follows:

  1. Go to this website:
  2. Go to “Advanced Search”
  3. Type in the postal code/city of your choosing under “Location”
  4. Click the language of your choosing under “Languages”
  5. Press “Find”

The following PDFs compiled by AXIS mediation centre also show lists of family law lawyers in the nearby cities who can offer services in different languages.